Our services
Kapi Consulting can transform your business processes into catalysts for growth and profitability. Combining Lean Six Sigma, Business Intelligence, and technology-enabled automation, I deliver tailored solutions that enhance efficiency and unlock new value opportunities. I help organizations shift from reactive to proactive improvement, driving immediate and sustainable financial gains through a three-stage process, starting with an Operational Diagnostic Assessment, followed by a Business Process Improvement program and then team coaching. Partner with Kapi Consulting to unleash your business's full potential and secure a competitive edge through innovative, data-driven process optimization in Canada.
An Operational Diagnostic Assessment is a thorough and intuitive methodology designed to uncover operational inefficiencies and profitability challenges within your business processes. This distinctive approach, honed over years of expertise, focuses on diagnosing the core issues that hinder performance and growth.
The primary phase of this assessment involves deeply understanding the underlying problems, identifying constraints, and recognizing organizational boundaries. Additionally, it entails going to where the work is being done to see and understand challenges faced by your staff. This in-depth analysis accounts for 80% of the diagnostic process, setting the stage for actionable insights and targeted solutions.
Operational Diagnostic Assessment (ODA)
The foundation of a strong Business Process Improvement framework is having a robust process documentation framework (akin to the roots in this infographic). The absence of clear guidelines and directive of how work needs to be done is often the primary reason why change initiatives provide only temporary relief.
With strong training in standard operating procedures, I will help you and your organization focus on your future state. This will create opportunities for your staff to make data-driven decisions using real-time data to analyze the impact of their work; implement automation to streamline processes; optimize your supply chain processes; and build a culture of continuous improvement where cost savings and quality improvements become embedded in every level of your function.
Quite like a tree requires nurturing to strengthen its roots and ultimately its life, I will work with you to achieve long-term sustainable results, incorporating best practices from Lean Six Sigma, TQM, TOC, BPM, and BPR, to streamline and enhance your operations. Whether refining specific processes or optimizing your entire organization, these tried and tested solutions are tailored to accelerate and simplify your work.
Business Process Improvement (BPI)
Team Coaching
Continuous improvement is vital to staying competitive in today’s fast-paced market. If you're looking to cultivate a culture of ongoing enhancement within your organization, I can guide you every step of the way. Coaching services are designed to empower your team with the skills and mindset needed to drive continuous improvement.
With expert coaching, your team will learn to:
Work together as a team to identify the root causes of issues affecting your operational and product quality performance.
Collaboratively brainstorm solutions and independently implement them to existing problems.
Be process owners and how to identify, control and manage risks to their process to ensure optimal success.